Welcome to Moissanova! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.moissanova.com and purchase our products. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect different types of information to provide and improve our services, including:
A. Personal Information
When you place an order, sign up for an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
B. Non-Personal Information
We also collect non-identifiable data, such as:
- Device and browser information
- IP address
- Pages visited on our website
- Time spent on our website
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
Cookies are small text files stored on your device when you visit a website. They help us:
✔ Remember your preferences and improve user experience.
✔ Analyze website traffic to enhance site performance.
✔ Provide relevant advertisements based on your interests.
You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
How We Use Your Information
We use your information for the following purposes:
✔ Order Processing – To fulfill purchases, process payments, and deliver products.
✔ Customer Support – To respond to inquiries, complaints, and provide assistance.
✔ Marketing & Promotions – To send updates, offers, and newsletters (you can opt out anytime).
✔ Website Improvement – To analyze user behavior and enhance website performance.
✔ Security & Fraud Prevention – To protect against unauthorized transactions or activities.
How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
- Payment Processors – To securely process payments.
- Shipping Partners – To ensure smooth product delivery.
- Marketing Tools – For email campaigns and analytics.
- Legal Authorities – If required by law or to protect our rights.
How We Protect Your Information
We implement strict security measures to protect your personal data:
✔ SSL Encryption – Ensures secure transactions.
✔ Limited Access – Only authorized personnel can access sensitive data.
✔ Regular Security Audits – To detect and prevent potential threats.
Despite our best efforts, no online data transmission is 100% secure. Please take precautions when sharing sensitive information.
Your Rights & Choices
You have the right to:
✔ Access & Update Information – Review and modify your account details.
✔ Opt-Out of Marketing Emails – Unsubscribe anytime via the email link.
✔ Manage Cookie Preferences – Adjust cookie settings through your browser.
✔ Request Data Deletion – Contact us to remove your personal information.
Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their privacy policies. Please review their terms before providing any personal information.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- 📩 Email: support@moissanova.com
- 🌐 Website: https://moissanova.com/elm-contact-us/
By using our website, you agree to this Privacy Policy. Thank you for trusting Moissanova! ✨
